Eboracum Solus · by Eboracum UK Ltd, York
Solus keeps every lone worker one tap from help, and gives your managers a live board that tells them the moment someone needs it.
The tour · one lone worker, one evening
Sam is locking up a city-centre office on his own. Here is everything Solus does for him, and for the people looking after him, from the moment he signs in.
Worker
Sam signs in with his staff number and PIN. Solus checks his phone is ready before the shift starts: location on, notifications allowed, a signal to control and enough battery. If the planned site is nearby, Solus offers it straight away.
Problems are caught before he is alone, not after.
Monitoring on
A countdown to his next check-in, one big button to say he is safe, and an SOS he holds for three seconds. Everything else sits behind More. On shift the screen turns dark and high-contrast, so it is readable in a stairwell at night.
His buddy for the night, a colleague on another site, shows underneath. Each is told if the other misses a check-in.
Amber alert
An intruder alarm goes off in the rear yard. Before he goes to look, Sam sets an amber alert: what he is doing, a voice note or photo if he wants, and how soon control should check on him. His next check-in moves forward to match.
Control knows exactly what he walked into, before anything happens.
Pocket lockJourney
Pocket lock darkens the screen and ignores touches until he holds to unlock, so nothing is pressed by accident. When he drives to his next site, journey mode stops the check-ins and asks him to confirm he arrived by the time he expected. If he does not, control sees the route he took.
In the Solus app, location and reminders carry on with the screen locked.
Missed check-in
His phone shows a full-screen "Are you safe?" and keeps sounding. If he still does not respond, Solus starts the escalation flow you set: a text he can reply SAFE to, then an automated call where he presses 1 if he is safe or 9 for help, then the duty managers.
The flow runs on our servers, not the worker's phone, so it still happens if his phone is smashed, flat or out of signal.
Control room
The alert jumps to the top of the board with a siren that sounds different from a late check-in. One click acknowledges it and opens a response checklist, timed and logged: call the worker, call the site contact, send the nearest officer, call 999. The nearest colleagues on shift are listed with their numbers. If nobody acknowledges in time, the duty manager is told.
Resolved
Sam answers: his phone was in his coat. The controller confirms him safe, and Solus asks for a reason before it restarts his timer. The shift timeline shows every check-in, how late it was, every alert and every action with who did it and when, ready to print as an incident report.
For managers
Everything a manager or controller uses, in a browser on any computer. Pick a screen.
Managers on the move
Duty managers see the same live board on their phone, with alerts as notifications even when the app is closed. Acknowledge, call the worker or send a mobile response from wherever you are.
Why Solus
A lone worker system is only as good as what happens when nobody answers. Solus is built around that moment.
For your workers
One tap to check in. An SOS they hold, a silent SOS that shows nothing on screen, a duress code that looks like a normal check-in, shake for SOS and a man-down alarm.
For your managers
Texts and automated calls in the order you choose. Duty managers told when an alert is not acknowledged. A watchdog that raises the alarm if the system itself ever stops.
For your directors
A complete, timed record of every shift and alert. Reports on check-ins on time, response times and incidents, plus a self-assessment page that sets your evidence against BS 8484.
For clients
Each client organisation can have its own managers who see only their own workers, their own sites and their own reports.
For IT
Runs on the phones your staff already carry: an iPhone and Android app, or straight from the browser. Nothing to install on site and no devices to charge or lose.
For privacy
Location is shared only between Start monitoring and Finish shift, and is deleted after 30 days. Workers accept a privacy notice before their first shift.
We add your organisation, your sites with their hazards and access notes, and your workers. Bring your list in from a spreadsheet.
A private App Store link for iPhone, the Android app, or the web. Each worker signs in with their own staff number and PIN.
Plan shifts so Solus can tell you when someone has not started, and watch the board from any browser or phone.
Questions buyers ask
Missed check-ins are detected on our servers, not on the phone. If a phone goes quiet, control is told the app has lost contact, and the escalation flow still runs when a check-in is missed.
Yes, in the Solus app: location and check-in reminders carry on with the screen locked, and the phone warns the worker if Solus has been closed during a shift. The man-down alarm and shake for SOS currently need Solus on screen.
Your own managers and controllers on the board, Eboracum's control room, or both. You decide who sees which workers and who is the duty manager.
Yes. Workers use a staff number and PIN; managers can add two-step sign-in with an authenticator app.
No. Solus alerts people who can help and tells them where to go. Workers should still call 999 directly in an emergency when they can.
Contact
Tell us about your lone workers and we will set up a demo with your sites and a practice shift you can try on your own phone.
Email us
Eboracum UK Ltd, Popeshead Court Offices, Peter Lane, York YO1 8SU
Phone 01904 295570
